Where to buy pre-owned Hermès, Chanel and Rolex in Tokyo: KOMEHYO in Shinjuku for range, BRAND OFF's Ginza flagship for one polished stop, Omotesando for rarer vintage. Plus how the new tax refund works from 1 November 2026.
The short answer: go to KOMEHYO in Shinjuku if you want to see a lot in one place. KOMEHYO calls itself Japan's number one in secondhand luxury, and it has three buildings at the same Shinjuku crossroads, one each for jewellery and watches, women's bags and fashion, and men's. If you want one polished Ginza stop instead, BRAND OFF's flagship fills four floors on Miyuki-dori, with a whole floor for Hermès. For older, rarer pieces, walk Omotesando's Jingumae 5-chome, where KOMEHYO VINTAGE TOKYO and the luxury vintage specialists sit within a block of each other.
These are specialist shops that check what they sell: pre-owned bags, watches, jewellery and designer clothes. For thrift and vintage clothing districts like Shimokitazawa and Koenji, and for RAGTAG, 2nd Street and the cheaper secondhand chains, see our guide to vintage shopping in Tokyo.
One rule changed on 1 November 2026: tax-free shopping is now a refund. You pay the full price, including 10% consumption tax, show your passport (or a Visit Japan Web tax-free QR code) at the till, and get the tax back from the shop only after customs confirms at the airport that the goods are leaving Japan. Bring your passport, keep every item from a receipt together, and do the customs step at the airport before you check your bags. The full steps are below.
Shinjuku: the most in one place. KOMEHYO started selling secondhand clothes in Nagoya in 1947 and now calls itself Japan's number one in secondhand luxury, handling 420,000 items a year. Shinjuku is where it's spread widest. The company splits the stock across three buildings at the same crossroads behind Kinokuniya: KOMEHYO SHINJUKU (the MLJ Building, four floors) for jewellery and watches, KOMEHYO SHINJUKU WOMEN (3-19-2) for women's bags, fashion and jewellery, and KOMEHYO SHINJUKU MEN (3-19-7) for men's bags and fashion. The brands run from Hermès, Chanel and Louis Vuitton to Rolex, Patek Philippe and Cartier, plus Japanese labels such as Issey Miyake, Pleats Please and Yohji Yamamoto.
Authentication: KOMEHYO says every item it sells is inspected by a professional appraiser and that it doesn't sell anything that fails its standards; it buys, checks, cleans and repairs everything itself before it reaches the shop floor. Before you go: everything listed on KOMEHYO ONLINE can be viewed in a KOMEHYO store, so you can shortlist pieces at home. The stores list multilingual staff, fitting support and tax-free shopping. Open: daily 11:00 to 20:00, closed 1 January. It's a short walk from the rest of Shinjuku. The catch: three separate buildings means a bag-and-watch shopper will be crossing the road between them, so give it a couple of hours.
Behind Kinokuniya's Shinjuku main store. 3 minutes from Shinjuku Station on the Marunouchi Line, 4 minutes from JR Shinjuku East Exit, 1 minute from Subnade exit 17.
Daikokuya, a pawnbroker and brand reseller, has its Shinjuku main store a two-minute walk north of KOMEHYO, across Yasukuni-dori on the edge of Kabukicho. The ground floor is the sales floor: brand bags and small leather goods, jewellery, watches and fashion accessories. The third floor is for buying and pawn, so if you're also selling something, you can do both in one visit.
It's a smaller, plainer shop than KOMEHYO, and worth ten minutes if you're already in Shinjuku. Open: 11:00 to 21:00, an hour later than KOMEHYO. The catch: Daikokuya's website doesn't explain how it authenticates or whether the store does tax-free sales, so ask both questions at the counter before you buy.
Next to Karaoke-kan on the street up to Shinjuku City Hall. 3 minutes from Shinjuku-sanchome Station exit B12b, about 5 minutes from JR Shinjuku East Exit.
Ginza: the polished stops. KOMEHYO GINZA, in Ginza 2-chome a minute from Ginza-itchome Station, is the one KOMEHYO itself calls its most luxurious store, with an extensive collection of what it calls iconic masterpieces: jewellery, watches, bags and fashion. It's the place for a single serious purchase rather than a long browse.
Open: 11:00 to 20:00. Note: on Tuesday 17 November 2026 it opens for buying only, so don't plan a purchase that day. The same authentication applies as at every KOMEHYO, and the store page lists tax-free. The catch: it's one building against Shinjuku's three, so for comparing lots of pieces go to Shinjuku. For the rest of the neighbourhood, see our Ginza guide.
1 minute from Ginza-itchome Station exit 8, crossing Chuo-dori towards Shimbashi; 3 minutes from Ginza Station exit A13.
BRAND OFF's Ginza main store fills four floors of the Ohjio Ginza Building on Miyuki-dori, and the third floor is its Hermès floor; the store says it has long experience appraising Birkins and Kellys. The company, based in Kanazawa, sells new and pre-owned brand bags, jewellery and watches, and buys them too.
Authentication: BRAND OFF says each new and pre-owned item is strictly checked by specialist appraisers, that everything it lists meets the standards of the Association Against Counterfeit Product Distribution (AACD), which it belongs to, and that it doesn't handle copies at all. The AACD, a Japanese trade body, also runs a dispute-resolution service for authenticity disputes over brand goods. Open: every day, 11:00 to 20:00. It's listed as a tax-free shop. BRAND OFF also has a smaller GINZA ANNEX on the third floor of 5-3-12 Ginza (same hours) and a four-floor BRAND OFF SHIBUYA at 23-10 Udagawacho, open 12:00 to 21:00. The catch: the store pages are in Japanese only, so screenshot the piece you want from the online store to show the staff.
On Miyuki-dori. About 2 minutes' walk from Ginza Station (Tokyo Metro), 5 minutes from Higashi-Ginza or Yurakucho.
Omotesando: luxury vintage. Jingumae 5-chome, the block just off Omotesando, is where the luxury vintage specialists cluster. KOMEHYO VINTAGE TOKYO is KOMEHYO's first vintage-only store, picking rare pieces over 20 years old: Hermès, Chanel, Louis Vuitton, Celine, Cartier and Tiffany among them. Its sister shop, KOMEHYO VINTAGE TOKYO atelier, round the corner at 5-2-14 Jingumae, carries what it calls next-vintage pieces, not tied to any era.
Open: 11:00 to 20:00, with irregular closing days. Getting there: 3 minutes from Omotesando Station exit A1. The catch: it's a small two-floor shop, so if you're after something specific, check its stock on KOMEHYO ONLINE first; any KOMEHYO store can order in pieces from the others. Two more luxury vintage shops nearby, AMORE Vintage Aoyama and BRAND COLLECT VINTAGE, are on our vintage shopping page.
3 minutes from Omotesando Station exit A1 (Chiyoda, Ginza and Hanzomon lines).
A few steps away at 5-2-6 Jingumae, VINTAGE QOO TOKYO's Omotesando main store fills three floors of the Colonnade Jingumae building, fitted out with vintage lighting and antique furniture. The ground and first floors carry Hermès, Chanel, Louis Vuitton, Rolex, Cartier and other big names, across clothes, bags, watches, fashion jewellery, small leather goods and shoes. The basement is Hermès only.
Authentication: QOO says every vintage item has passed an appraisal by experienced specialist buyers and is certified genuine; if an item you bought is later judged not genuine, it asks you to contact it with a certificate showing that. It doesn't take returns for a change of mind, and it warns that boxes and dust bags often haven't survived on vintage pieces. Tax-free: bring your original passport, or the tax-free QR code from Visit Japan Web.
Open: 11:30 to 20:00, every day except over New Year, with staff who speak English, Chinese and Korean. New this month: a second, Hermès-only shop, VINTAGE QOO TOKYO AOYAMA (Urban Terrace Aoyama 1F, 5-50-3 Jingumae, 11:30 to 20:00), opens on 16 November 2026. The catch: it opens at 11:30, half an hour after KOMEHYO VINTAGE TOKYO, so start there.
2 minutes from Omotesando Station exit A1 (Chiyoda, Ginza and Hanzomon lines). Staff speak Japanese, English, Chinese and Korean.
AMORE runs four luxury vintage shops in the Omotesando and Aoyama area, each with its own focus. AMORE Vintage Omotesando, on two floors at 5-1-15 Jingumae, is the women's shop for vintage Chanel: bags, jewellery, accessories and watches. It also keeps the longest hours of any shop in this guide, 10:00 to 21:00, so it works as the last stop of the day.
The other three: AMORE Vintage Aoyama (2F, 5-1-6 Jingumae, 10:00 to 20:00; Hermès, Louis Vuitton, Dior, Celine, Fendi and Rolex, for women and men, and on our vintage shopping page), AMORE Archive (B1F-2F, 5-2 Jingumae, 10:00 to 20:00; Hermès, Louis Vuitton, Prada, Miu Miu and Balenciaga, including clothes and shoes) and AMORE Wardrobe & Archive (1F-3F, 3-9-1 Kita-Aoyama, 11:00 to 20:00; Chanel clothes, bags and shoes). Each one takes online bookings for a store visit. The catch: four shops with split stock means checking which one has the brand you want before you go, and AMORE's website doesn't set out how it authenticates or how tax-free works in its shops, so ask both before you pay.
On the same Jingumae 5-chome block as KOMEHYO VINTAGE TOKYO and QOO, about 3 minutes from Omotesando Station exit A1.
Japan switched its tax-free shopping for visitors to a refund system on 1 November 2026. Purchases made up to 31 October were tax-free at the till under the old rules; everything you buy from 1 November follows the new ones. This is how it works, from the National Tax Agency and the Japan Tourism Agency.
At the shop. Buy at a registered tax-free shop, show your passport (or, where the shop supports it, the tax-free QR code from Visit Japan Web), and pay the full price including 10% consumption tax. You need to spend at least ¥5,000 before tax in one shop on one day; where several shops share a tax-free procedure counter, same-day purchases from them can be added together there. The old separate rules and ¥500,000 cap for consumables like cosmetics are gone, but you can only buy as much as you can carry out of Japan yourself. For any single item over ¥1 million before tax, the shop has to record details that identify it, such as the brand, model number, colour and any serial number, so customs can match it. Ask at the till how the shop will pay your refund: the Japan Tourism Agency says methods vary from shop to shop.
At the airport. Within 90 days of the purchase (counted from the next day: buy on 1 November and your deadline is 30 January), scan your passport at a tax-free procedure kiosk in the departure lobby of the airport or port you leave from, before you check your bags. Have every tax-free item on you: if one item from a receipt is missing, nothing on that receipt qualifies. A green result means you're done; a red one means customs wants to inspect the goods. Allow time, and if you connect from a domestic flight, do it at the airport you leave Japan from. Visitors on Temporary Visitor status can also do it online through Visit Japan Web at major airports, including Narita and Haneda.
The refund. Once customs has confirmed the export, the shop, or its refund service, pays back the tax. Skip the customs confirmation, at the kiosk or through Visit Japan Web, and there's no refund. Goods that customs has confirmed must then leave Japan without delay, or the tax is collected again with a penalty.
Shipping instead. If you'd rather not carry a big purchase home, ask whether the shop will ship it abroad for you at the time of purchase; the National Tax Agency says goods sent overseas this way are tax-exempt as exports.
Buy from the boutique when you want the current season, bought new with the brand's own purchase documents and whatever warranty and repair service that brand offers. Ginza and Omotesando have many brand boutiques near the resale shops in this guide, so it's easy to compare the same piece both ways.
Buy resale for what the boutique no longer sells: discontinued models, older colours, vintage pieces and sold-out styles. Ask whether the box, receipt or papers come with it. It's also the way to see a lot of one brand side by side in a single afternoon.
The authentication is the reseller's, not the brand's. The shop checks the piece itself. Ask what it does if an item later turns out not to be genuine, what its returns policy is, and whether it offers any repair or after-sales service; if brand servicing matters, check that brand's policy for pre-owned pieces too.
Don't assume secondhand is cheaper. Resale shops set their own prices, and they depend on the model, age, condition and demand, so a piece can be below, close to or above the boutique price for the same thing new. Check the brand's own Japanese price on its website before you buy.
Tax-free works the same at both, as long as the shop is a registered tax-free shop: the same minimum spend, the same ID at the till, the same customs step when you leave and the refund from the shop afterwards, all as set out above.
The most shops in one trip: KOMEHYO SHINJUKU and its WOMEN and MEN buildings, with Daikokuya five minutes away.
Hermès: BRAND OFF's third floor in Ginza, or any of the KOMEHYO stores.
Rare and older pieces: KOMEHYO VINTAGE TOKYO in Omotesando, then the vintage specialists on the same block.
Watches: KOMEHYO SHINJUKU, whose main building is for jewellery and watches, or KOMEHYO GINZA. For vintage watch dealers, see our Nakano Broadway guide.
Designer clothes rather than bags: RAGTAG and the bigger 2nd Street branches; both are on our vintage shopping guide. RAGTAG's online shop is suspended after a data breach (its notice of 30 October 2026), but it says its stores are trading normally.
Plan a route with our Shibuya guide, where KOMEHYO SHIBUYA (16-9 Udagawacho, 11:00 to 20:00) and BRAND OFF SHIBUYA sit a few minutes apart, and see things to do in Tokyo for the rest of the day.
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